Dental Practice Solutions

Optimize your dental hygiene department by taking an integrated, team approach

  • Do you feel like you are working hard and your production is not increasing?
  • Do you feel like your hygiene department is under performing?
  • Is your hygiene department producing 25-30% of your total production?
  • Are hygienists in your office treating bloody prophys?
  • Does your hygiene department help enroll implant cases and high-end treatment?
  • Do you have one or more holes in your schedule daily?

I am so happy that you are here because we have answers and solutions to your challenges.

Dental Practice Solutions - Debbie Bittke

Five Star Dental Hygiene Care: Treatment Planning

By: Debbie

July 15, 2015

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Treatment Planning is the process of using critical thinking skills from the information taken in during the data collection phase of the hygiene appointment. You will then organize the pertinent patient data into a concise list of clinical situations.

These are discussed with the patient in a manner that will bring the patient into the treatment planning process. “Co-Diagnosis” = Patient and Clinician Decide.

Inspire interest from your patient about their total health. Involve your patient in the treatment planning process.

Five Star Tips

  1. Sit the patient up-right in the chair. Knee-to-knee and eye-to-eye
  2. Nix the word “find” Saying something to the patient like this: “Mr. Jones remember when we were taking the pictures inside your mouth and we saw those areas that are bleeding? (Continue conversation about what you “See” or “Saw”)
  3. Use pictures to explain the treatment and areas of the patients mouth to be treated (Use brochures, tooth models, typodont, posters, print their perio chart and highlight, etc.)
  4. Understand the various personality styles of people so you know how to speak at their level
  5. Recognize when you need to provide help to your patient so you can support them to ask the right questions
  6. Ask open-ended questions
  7. Be proactive and know ahead of time what type of objections your patient may have (most objections have to do with: time, money or fear)
  8. To overcome an objection talk about the benefits and value of completing treatment and this will be the opposite of their objection
  9. Be open to scheduling a consultation appointment to further discuss more complex treatment plans
  10. Role-play and practice treatment planning skills as a team

Are you doing all of these at this time?

What can you do to improve your treatment planning skills?

Grab the Free Resource Below to develop elegant communication with your patients. Click on the picture or Check Mark to Download this Free Resource Now.

Please comment below and let us know what you think of the video and tips.

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Value and Benefits


Lead Pages picIn 2000, Debbie founded Dental Practice Solutions, a dental practice management business focused on creating profitable dental hygiene departments, as well as improving the total bottom line of the dental practice. She has been named as one of Dentistry Today’s Top Consultants for 10 years in  row!

Debbie is a former clinical assistant professor from the University of Southern California where she taught the senior dental hygiene students skills to treat periodontal patients. She also co-taught the practice management course  at USC from 200o-2002. (Until the school start PBL – Problem Based Learning) Debbie also wrote the accreditation for a new dental hygiene program in Portland, Oregon and is a former dental hygiene program director.

Debbie has a team of experts to guide teams throughout the world to provide quality, patient centered practices that sustain profits for the life of their dental practice.