Dental Practice Solutions

Optimize your dental hygiene department by taking an integrated, team approach

  • Do you feel like you are working hard and your production is not increasing?
  • Do you feel like your hygiene department is under performing?
  • Is your hygiene department producing 25-30% of your total production?
  • Are hygienists in your office treating bloody prophys?
  • Does your hygiene department help enroll implant cases and high-end treatment?
  • Do you have one or more holes in your schedule daily?

I am so happy that you are here because we have answers and solutions to your challenges.

Dental Practice Solutions - Debbie Bittke

Five Star Dental Hygiene Appointment Patient Dismissal

By: Debbie Seidel-Bittke, RDH, BS

July 30, 2015

Creating a Five Star Dental Hygiene Appointment Patient Dismissal will:

  •  Patients perceive quality care
  • Continues the elegant and effective patient communication
  • Increases rapport
  • Effectively transitions patients to front desk to schedule restorative appointments, etc., and discuss financial arrangements
  • Increases case acceptance
  • Improves the hygiene recare system

Before the hygienist walks the patient to the front desk the hygienist should have spent 1-2 minutes scheduling the patients next hygiene appointment.

The hygienist will repeat to the front desk auxiliary what was completed during the hygiene appointment, what needs to be scheduled, for how long the next appointment with doctor needs to be and when the patient needs to see doctor for their restorative needs.

The hand-off at the front desk also provides confidentiality when patients need to discuss financial arrangements.

Today’s video goes more in-depth about dismissal of the hygiene patient.

How are your patient dismissals going?

Please comment below and let us know how this information will help your dental practice.

If you are a hygienist, do you run late? Does it feel like you never have enough time to complete patient appointments?